Sales Support
Have you ever thought about owning your own business? Many people believe
that it is too difficult to start and run their own business. But what
if you had a team of experts to help train you as you begin, and
guide you along the way?
When you become a Tribal Cell member, the tribe stands behind you, providing
the
sales support you need to help you succeed.
Training, Training, Training
No one can expect to succeed in any business without the proper
training. Tribal Cell and Lightyear Wireless provides a wide variety of
training materials with all the information you need to become
successful. For more details,
read Lightyear
Wireless Training.
Lightyear Support Goes Beyond Training
Lightyear's national presence and reputation boost the Agent's
ability to sell anywhere in the country. And Lightyear is known
for our superior customer care and maintenance of accounts. The
combination of our Agent selling process, great products and
superb customer service ultimately results in the top
independent channel business model in the industry.
- Account Management - Lightyear manages accounts with a complete understanding of
the service and savings Lightyear customers have come to expect.
Account consultants are dedicated to their accounts and thus
provide exceptional customer service on any level. As a
Lightyear Agent, you will be part of a team effort to satisfy
and manage the customer the Lightyear way!
- Account Management Software: PortalPlus -
an interactive program that links the Agent to
Lightyear and to instant information on customer accounts. Such
direct access generates not only proactive relationship
building, but also provides for easy monitoring of the
customer's monthly usage, billing history and more.
- Agent Web Site: LightSource - created specifically for our Agent sales force, LightSource is
regularly updated with:
- Pertinent product information
- Necessary
forms (with instructions)
- Detailed descriptions of current
promotions
- Company news
- Sales contacts
- Order provisioning information
- ANI status
- Commissions
- And other useful
information to keep our Agents in the know.
- Regional Sales Manager/Sales Development Specialist
- the RSM/SDS is a direct point of contact
for Lightyear's new Agents:
- RSM's are in charge of bringing new Agents on board, answering their
questions and thoroughly guiding them through a transition
process in to the company.
- They provide the personalized
training needed to grow a successful agency.
- You can count on
your RSM/SDS to assist you with:
- Requests For Proposals
- Price
quotes
- Phone bill analysis
- New orders
- And much more.
- Customer Service - Lightyear handles all of the administrative day-to-day business
functions so the Agent can focus on developing their business
and bringing new customers on board. Services include:
- Billing
management
- Collections
- Customer service
- Research
- Product
development
- Technical support
Lightyear Wireless Sales and Marketing Materials Galore
When you become a Lightyear Wireless Agent, you will be provided
with a variety of marketing materials to help bring customers
to your door. These include:
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